The scope of the relocation helper website includes the placement of students (employees) in private households. These general terms and conditions apply to all contractual relationships between relocation helpers website and each client (company or natural person). Umzugshelfer.website reserves the right to change these terms and conditions at any time. To publish the newer versions, the publication on www.umzugshelfer.website is sufficient.
2.1) Umzugshelfer.website arranges employees for various activities according to criteria specified by the client in advance (by contact form, by e-mail or orally). The mediation is carried out by Umzugshelfer.website the contact details of the applicants to the / in the client / by email or orally transmitted. However, there is no obligation to publish the contact details.
2.2) The performance of Umzugshelfer.website is fulfilled by the successful placement of an employee to the client.
2.3) Movershelp.website only provides employees who are neither employees nor freelancers of Movershelper.website. Therefore, an agreement regarding the activity to be carried out and the remuneration is concluded exclusively between the person mediated and the client, but not with the relocation helper website. The Principal is solely responsible for verifying the information provided by the applicant and the duties arising from employment, such as proper registration, tax deduction, etc.
2.4) Umzugshelfer.website selects the employees from their own applicant pool and is not limited in the search. Applicant selection is at the discretion of relocation helper.website. Relocation helper.website reserves the right to make the use of the services subject to certain conditions such as the number of positive or negative reviews.
2.5) The request by form, email or telephone is free.
2.6) Umzugshelfer.website reserves the right to refuse a placement order without giving reasons.
3.1) By sending the request job form to Umzugshelfer.website or by the telephonic order entry by Umzugshelfer.website the client / no obligations.
3.2) An order becomes binding only by confirmation (by E-Mail) to the client / through Umzugshelfer.website.
3.3) Orders on the following day must be confirmed latest by 16:00 o'clock local time by the client, otherwise the order can not be processed.
3.4) Orders can be canceled at any time due to helper bottlenecks of relocation helper.website. There is no guarantee of helper placement (a timely cancellation is to be adhered to depending on the order situation)
4.1) In the case of a successful mediation, an agency fee corresponding to the price list of relocation helpers website is due.
4.2) Follow-up negotiations will only be commissioned after the first mediation has been paid, if the mediation fee exceeds € 50.
5.1) If the client (s) cancel a placement order without prior contact, any payments will be refunded.
5.2) If the client (s) cancel a placement order after contact details have already been sent, there is no longer any claim to a refund of already paid services.
6.1) The client / s commits to pay a placement fee in accordance with the price list of relocation helpers.website for companies and households within 14 days after receipt of invoice to Umzugshelfer.website without deductions.
6.2) Billing with the employee The client undertakes to pay the employee the wages due on site. In this case, the employee commits himself / herself to issue a receipt to the client / s, this should be communicated in advance (further explanations can be found in our FAQ).
6.3) Information obligation
6.3.1) The client / assures that the data provided by him / her (in writing, by contact form, by e-mail or orally) are complete and correct. The client is obliged to inform Umzugsshelfer.website immediately of any changes to his / her data. The client must always inform the current billing address and changes to the address of the relocation helpers website. Otherwise, he will bear the costs incurred in determining the current address.
6.3.2) The client is also obliged to give notice in good time if he uses the booked employees for another work or for a longer period or several orders than previously agreed. The agency fee will apply again in these cases.
6.3.3) If the mediation requirement is missing, the client must inform the relocation assistant website immediately.
6.4) Transfer A duty of notification shall continue to exist if the client / client transfers the person mediated by the relocation helpers website to a third party. Umzugshelfer.website is entitled to claim the agency fee according to the price list from the forwarding agent, unless the third party has himself immediately indicated the employment of the employees at the relocation helper website. Umzugshelfer.website can demand the costs incurred for proof of undisclosed employment from the intermediary.
6.5) Privacy The client is obligated to treat all contact details of applicants sent by the relocation helper website strictly confidentially. All data of the mediated person (s) must be destroyed by the client after termination of employment. Forwarding to third parties is prohibited. Point 5 para. 4 remains unaffected.
If the client informs Umzugshelfer.website that a placement was unsuccessful, Umzugshelfer.website will, in addition to the amount due, charge a contractual penalty in the amount of the agency fee due.
8.1) Umzugshelfer.website is not liable for the qualification or the suitability of the employees mediated by it as well as for a failure of the work performance (eg in case of illness or non-appearance for other reasons). Liability for untrue or incomplete contact details of employees is also excluded.
8.2) Umzugshelfer.website assumes no liability for the non-conclusion of an employment relationship (in the case of not appearing, the respective placement fee of the assistant / s will be reimbursed if the notification takes place within 24 hours after the end of the order).
8.3) Umzugshelfer.website is only liable for damage caused intentionally or through gross negligence by Umzugshelfer.website. The maximum liability limit for relocation helper.website is the applicable agency fee.
8.4) Umzugshelfer.website is not liable for contractual relationships between employees and the client.
10.1.) Right of withdrawalYou can cancel your contract within two weeks without giving reasons in writing (eg letter, email). The period begins after receipt of this instruction in writing, but not before conclusion of the contract. To maintain the cancellation period, the timely dispatch of the revocation is sufficient. The revocation must be sent to: Umzugshelfer Owner Micha Hobert Goethestraße 25 35390 Pouring firstname.lastname@example.org
10.2.) Consequences of revocation In the case of an effective revocation, the mutually received benefits and any benefits (eg interest) surrendered. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for the client with the dispatch of the revocation, for Umzugshelfer.website with their receipt. The right of revocation expires prematurely if the contract is completely fulfilled by both parties at the express request of the client before the latter has exercised his right of revocation.
Holding bans are set up by third parties and must be paid at least 10 days before installation.
Deposits to the agency are only possible by bank transfer or Paypal. The bank details will be sent to the client after order confirmation. Payment must be made before the helper contact details or order start date.
It is only the law of the Federal Republic of Germany. Place of jurisdiction is Giessen.
Responsible body in terms of data protection laws is: Micha Hobert
Like many other websites, we also use so-called "cookies". Cookies are small textfiles that are transferred from a website server to your hard drive. This automatically gives uscertain data, such as IP address, browser used, operating system from your computer and yourconnection to the Internet.
Cookies can not be used to start programs or to transfer viruses to a computer.Based on the information contained in cookies, we can facilitate navigation and enable the correctdisplay of our websites.
In no case will the data collected by us be disclosed to third parties or a link topersonal data will be established without your consent.
Our cookies are used only for our helpers (their logins) and for displaying a videoof the homepage (Vimeo Video Platform)
To provide paid services, we request additional data, such as: Address or phonenumber. These will be automatically deleted after 7-14 working days after the order has beensplit.
To protect the security of your data during transmission, we use state-of-the-artencryption techniques (such as SSL via Let's Encrypt) over HTTPS.
We adhere to the principles of data avoidance and data economy. Therefore, we onlystore your personal data for as long as is necessary to achieve the purposes mentioned here or asprovided for by the various storage periods provided for by law. After discontinuation of therespective purpose or expiration of these deadlines, the corresponding data will be routinelyblocked and deleted in accordance with the legal regulations.
Ratings are stored on delivery with the initials of the first name and full lastname and can be deleted at any time on request.
This website uses Google Analytics, a web analytics service provided by Google Inc.(following: Google). Google Analytics uses so-called "cookies", ie text files that are stored onyour computer and that allow an analysis of the use of the website by you. The information generatedby the cookie about your use of this website is usually transmitted to a Google server in the USAand stored there. However, due to the activation of IP anonymization on these websites, your IPaddress will be shortened by Google beforehand within member states of the European Union or inother contracting states of the Agreement on the European Economic Area. Only in exceptional caseswill the full IP address be sent to a Google server in the USA and shortened there. On behalf of theoperator of this website, Google will use this information to evaluate your use of the website, tocompile reports on website activity and to provide other services related to website activity andinternet usage to the website operator. The IP address provided by Google Analytics as part ofGoogle Analytics will not be merged with other Google data.
You can prevent the storage of cookies by setting your browser software accordingly;however, we
point out that in this case you may not be able to use all functions of this website infull. You may
also prevent the collection by Google of the data generated by the cookie and relatedto your use of
the website (including your IP address) and the processing of this data by Google byby downloading
and installing the browser plug-in available at the following link:
Additionally or as an alternative to the browser add-on, you can prevent GoogleAnalytics tracking on our pages by setting click this link . An opt-out cookie willbe installed on your device. This will prevent Google Analytics from collecting this site andbrowser in the future, as long as the cookie remains installed in your browser.
This website uses Google Maps API to visually display geographic information. Whenusing Google Maps,
Google also collects, processes and uses data about the use of map features byvisitors. For more
information about Google's data processing, please see
For detailed instructions on how to manage your own data related to Google products click here .
You have the right to receive information about your personal data stored by us atany time. You also have the right to correct, block or, apart from the prescribed data storage forbusiness transactions, deletion of your personal data. Please contact our data protection officer.The contact details can be found at the bottom.
For a data lock to be taken into account at all times, these data must be kept in alock file for control purposes. You can also request the deletion of the data, as long as there isno legal archiving obligation. If such an obligation exists, we will lock your data on request.
You can make changes or revoke your consent by notifying us with effect for thefuture.
When contacting us via our contact form or by e-mail, your deposited data will bedeposited and processed by our processor Freshworks GmbH.
If you have questions about privacy, please write us an
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